Security and trust
Nothing happens without proof.
HandledIQ touches money, customers and the people who do the work. So every action has an owner, a reason and a record.
01How HandledIQ works
Rules that never bend.
These aren't settings. They're how the system works for every shop on every plan.
- People hold the authorityThe model can read a request. It can't approve one. A person with the right role says yes to anything that touches money or customers.
- Every action leaves evidenceWho did it, when and why. Sent and approved keep their proof. So do paid and closed.
- Corrections add historyFix a mistake and the record shows the fix and the original. Nobody rewrites the past.
- Least accessTechs see their jobs. Homeowners see their house. The office sees the shop. Owners set the rules.
- Private homeowner detailsPhone numbers and notes never show on a shared house page.
- Card numbers never touch HandledIQCard payments run through a PCI-certified payment processor.
- Encrypted in transitEvery page and every request travels over HTTPS.
- Your data is yoursExport everything, any time. We never sell your data or your customers' data.
Intelligence exists to drive verified action.
02Report an issue
Found something? Tell us.
If you think you've found a security problem, send it through our contact page and choose "Security". A person reads every report.